Frequently Asked
Questions

Intro & Eligibility

What is 1Fi?

1Fi is the world’s first mutual fund-backed no-cost EMI platform, letting you shop at partner stores at 0% interest.

Is 1Fi safe and legit?

Yes. 1Fi works with SEBI-approved RTAs for pledging and RBI-regulated lending partners for loans.

Is this a credit card?

No. It is a secured purchase-limit loan backed by pledged mutual fund units.

Who provides the loan?

Loans are provided by RBI-regulated lending partners and 1Fi acts as the digital lending application/LSP.

What do I need to be eligible?

You need PAN, Aadhaar OTP, and eligible mutual fund holdings. We do not check your CIBIL score.

Do I need income proof?

No, we don’t ask for income proof to avail a loan, your limit depends only on eligible mutual fund value.

Does checking my limit affect credit score?

No, checking your limit does not affect your credit score. Actual loan drawdowns may be reported as per lender policy.

How is my purchase limit calculated?

Your purchase limit is calculated daily using the latest NAV, eligible schemes, applicable LTV, and lender credit policy.

Which mutual funds are eligible?

Equity, debt, and hybrid schemes are eligible. You can check eligibility anytime in the 1Fi app.

Will my SIPs be affected?

No. Your SIPs and unpledged portfolio stay unaffected; only selected units get lien-marked.

Do I need to sell my mutual funds?

No. Your units stay invested even after pledging and will continue to earn returns.

Do pledged funds still earn returns?

Yes. Pledged units remain invested and may continue earning market returns or dividends.

What if markets fall?

Your limit may reduce and impact the Loan-to-Value (LTV) ratio, so you may need to pledge more units or make a partial prepayment.

Can 1Fi sell my mutual fund units?

In the event of a payment default, if the EMI or shortfall amount remains unpaid despite repeated reminders, certain units may be sold to maintain the Loan-to-Value (LTV) ratio as per RBI guidelines.

What documents are needed to take a loan?

No physical documents are required. You only need eligible mutual fund units, PAN, and Aadhaar.

Using 1Fi & Merchants

How does a purchase work end to end?

Choose an EMI plan, lien is placed, lender approves, merchant gets paid, and you repay monthly.

What verification happens when I sign up?

PAN, Aadhaar OTP, and mutual fund portfolio checks happen digitally. No paperwork or branch visits needed.

What happens after I confirm a purchase?

A lien is marked on your selected mutual funds, lender releases funds to the merchant, and your EMI schedule is generated.

Where can I use 1Fi?

Use 1Fi at approved partner merchants shown in the app or wherever 1Fi appears at checkout.

Can I make multiple purchases?

Yes. You can make multiple purchases within your available purchase limit.

What does no-cost EMI mean?

No-cost EMI means you pay 0% interest. You only repay the principal amount in EMIs.

Are there any hidden fees?

No. We are fully transparent and do not charge processing, penal, bounce, foreclosure, setup, or lien-related charges.

What EMI tenures are available?

1Fi offers the longest tenured loans. Current tenures may include 3, 6, 9, 12, 18, 24, 36, 48, and 60 months.

Repayment & Account

How do repayments work?

Once the loan is sanctioned, you can setup an autopay in the 1Fi app. EMIs are then auto-debited monthly from your registered bank account as per the repayment schedule.

Can I pay early without any charges?

Yes. You can prepay partially or fully foreclose anytime through 1Fi without any charges.

When is the lien removed?

Once you fully repay the loan, lien release is initiated within 30 days. Final timing depends on MFCentral/MF-RTA.

Are there any charges if I pay early to release my pledged mutual fund units?

No, there aren’t any charges for that. You can prepay the outstanding loan amount and release your mutual fund units whenever you want.

Returns & Disputes

What if I return the product?

The loan is adjusted once 1Fi receives the cancellation confirmation from the merchant.

Who handles product disputes?

The merchant handles product delivery, quality, cancellation, and refund disputes.

Safety, Rights & Liens

Can I cancel after taking the loan?

Yes, you get a 3-day cooling-off period for each drawdown to exit without charges.

Is my data safe?

Yes. 1Fi uses official verification flows and shares data only for authorised loan, pledge, or regulatory purposes.

Can I stop using 1Fi anytime?

Yes. You can stop anytime after repaying active loans and completing lien release.

What is a lien?

A lien is a hold on selected units. They stay invested and are released after repayment.